Aboriginal Quality of Life in Canada Essay Example for Free

Aboriginal Quality of Life in Canada Essay The state of health and health care for Canadian Aboriginal people is currently not improving, â€Å"Canadian Aboriginals tend to bear a disproportionate burden of illness; an outcome linked to their economic and social conditions [and] oppression† (Newbold 1998). European contact would forever change the course of life for the Aboriginals and their communities in Canada. It was only after the encounter between the old world and new world that two completely separate ecosystems had interaction between each other. Both worlds changed in radical ways through people, plants, animals, varmints and pathogens, this is known today as the â€Å"Columbian Exchange†. The New pathogens introduced to the Indigenous people who had no immunity, caused major depopulation up to 80 90% during the 1500’s. See more: Recruitment and selection process essay This completely changed the Indigenous people and posed as a massive threat to extinction of their population and culture. Contact between the Canadian Aboriginals and European voyagers brought in a mass amount of deadly and infectious diseases. Some of the diseases included smallpox, typhoid, the bubonic plague, influenza, mumps, measles, whooping cough, and later on cholera, malaria, and scarlet fever. Smallpox was a virgin soil epidemic, meaning that it was the first outbreak ever to the population that has had no previous experience with it. The Aborigines of the new world had no immunity to smallpox and the entire population was in danger of extinction. At around that time smallpox had a very high mortality rate which broke down the Aboriginal communities social mechanisms. This brought forth the break down of social the devices which were built within the Aboriginal culture, because the people were unable to hunt and gather food for the elders. This caused great knowledge loss as the elders in the Aboriginal community would perish from the disease. The greatest example of this is when Spanish explorer Cortez defeated the Moctezuma at Tenochtitlan. Cortez, had only 500 soldiers going up against the Aztec population of 200,000. When the battle began Cortez surely should have been defeated but it was not the strength of his army but the diseases they had brought with them that defeated the Moctezuma. Smallpox and the other various diseases brought over from the old world to the new world contributed to millions of deaths, severely diminishing communities, and it some cases erasing populations and communities completely. The disease was not controlled until the 1870’s when vaccination campaigns were introduced and implemented. After the epidemic of contagious diseases had slowed the Canadian Aboriginals were in the midst of assimilation, residential schools were established in the mid 1850’s to the 1990’s. Residential school were implemented by the Canadian government to assimilate Aboriginal people into the dominant society. The Aboriginal children removed from their communities and placed in the Residential schools. â€Å"Children as young as three to age eighteen were removed from their homes, mostly forcibly, and placed in boarding schools, where they stayed isolated from their family, community, culture, and the rest of Canadian society† (Barton, Sylvia S., Thommasen, Harvey V.,Tallio, Bill ,Zhang, William, Michalos, Alex C. 2001 pg. 295). Residential schools assimilated Aboriginal populations, however in doing so drastically reduced the health of the children being forced to attend these schools. Children were beaten, raped and starved while attending these schools leaving them p hysically and mentally scarred for life. â€Å"Children who attended these schools, in particular, suffered from the loss of culture, identity, and language as residential school life altered the traditional ways of Aboriginal peoples and broke up traditional ways of Aboriginal family life. In addition to physical, sexual, mental, emotional, and spiritual abuse, many children who attended residential schools were exposed to unhealthy environmental conditions, as well as malnutrition. Low self-esteem and self-concept problems emerged as children were taught that their own culture was inferior and uncivilized, and it is believed that as a result, many residential school survivors suffer from low self-respect, and long-term emo- tional and psychological effects† (Barton, Sylvia S., Thommasen, Harvey V.,Tallio, Bill ,Zhang, William, Michalos, Alex C. 2001 pg. 296). The main aspect of the Residential schools was to make the children abandon their heritage and traditions taught to them by their Aboriginal communities. This is the most significant reason why today’s Aboriginal youth is confused about their culture and heritage. If the children were not separated from these traditions the Aboriginal youth may not have been so vulnerable to substance abuse and other from of health constraints. Canada in its present day does not have diseases like smallpox to destroy. Aboriginal populations, also Residential school have been eliminated and no longer assimilate the Aboriginal youth. Still, the deteriorating health conditions for the Aboriginal community are dangerously high. This is mainly because of poor quality of living conditions, very limited access to doctors or healthcare centers, and the major diseases that affect the modern world today. The Aboriginals that live in highly populated urban areas still have poor quality living standards. Nearly two thirds of the Aboriginal population lives in the western part of Canada, the majority being in 4 or 5 cities. The issues that are considered social detriments to Aboriginals in these regions are education, health care, employment, Aboriginal status, social exclusion, unemployment rates and job security. Society’s negative attitude towards Aboriginal people has been a significant link between their living conditions and the overall quality of life. As stated by Hanselmann â€Å"In spite of the size of the urban Aboriginal population†¦[the] discussion about treaties, self-government, finance, housing, and other issues focus exclusively on First Nation communities and rural areas†. This is a problem because the majority of the Aboriginal population is left out of the equation, â€Å"it ignores the urban realities†¦ [and] an acute public policy [should] therefore exist for broadening of perspectives to include not just on-reserve Aboriginal communities but also urban communities† (Hanselmann 2001 pg. 1). The Canadian Aboriginal populations living in urban areas have been exposed to worse living conditions, also â€Å"aboriginal families are over twice as likely to be lone parent families, and more likely to experience domestic violence† (Hanselmann 2001 pg. 4). Lone parents tend to have lower living conditions, therefore lowering the quality of health for Aboriginals. Emotional stress and poverty are common factors among single parent families; these cause children to have lower social capital because they are unable to be active to develop social skills. Consequently, children with a single parent will likely be subject to psychiatric disorders, social problems, and academic difficulties, which all can lead to further health problems and issues. Another major aspect regarding health and the quality of life of Canadian Aboriginal communities is education. In a study done by Michael Mendelson he states â€Å"The category â€Å"less than high school†Ã¢â‚¬ ¦the Aboriginal population fared much worse than the total population, with at least 54 percent failing to complete high school compared to 35 percent in the population as a whole† (Mendelson 2006 pg. 10). Urban populations of Aboriginals have more individual without the education of grade 12 then the rest of the country. Education is important to the quality of life for Aboriginal communities because â€Å"Aboriginal males and females contingent on whether or not they earn a high school diploma, attend technical school or go to university†¦results show that an Aboriginal male who drops out gives up over $0.5 million†¦[and a] female can earn over $1 million by obtaining a high school diploma† (Mendelson 2006 pg. 8-9). This can better the quality of living for Aboriginals through better health care and living conditions . Living conditions as stated before can severely decrease the health and quality of life of Aboriginal communities, but it is not the only factor. Aboriginal people have a high susceptibility to chronic diseases and HIV/AIDS causing a higher mortality rate, higher suicide rate, and the reason for high alcohol and drug abuse. The Aboriginal people of Canada â€Å"bear a disproportionately larger burden of disease and die a decade earlier than the average population†. This is a shocking reality but not more then knowing the mortality rate for children of Aboriginal decent, â€Å"the infant mortality rate for Aboriginals is double the national average†¦they experience high rates of infections, diabetes, substance abuse, renal disease, mental illness, and suicide† (Sin, D., Wells, H., Svenson, L., Man, P. 2002) . The two leading diseases that are currently affecting the Aboriginal population are cardiovascular disease/tuberculosis and diabetes. Cardiovascular diseases like tuberculosis among Aboriginal people are â€Å"more at risk than other Canadians of getting [a tuberculosis] infection. Some of the root causes are related to poor socio-economic conditions where they live† (Health Canada 2010). This is because Aboriginal people have significantly higher rates of smoking, glucose intolerance and obesity. Type 2 diabetes is a major problem among the Aboriginal youth and is increasing at a rapid rate. Health Canada says, â€Å"First Nations on reserve(s) have a rate of diabetes three to five times higher than that of other Canadians. Rates of diabetes among the Inuit are expected to rise significantly in the future given that risk factors such as obesity, physical inactivity, and unhealthy eating patterns are high† (Health Canada 2011). A reason for the high levels of diabetes in Aboriginal communities is because there is low participation in physical activities and traditional food is not consumed as much. Cardiovascular/Tuberculosis disease and diabetes considerably decrease the health and quality of life of the Aboriginal population. The Human Immunodeficiency Virus (HIV) and Acquired Immunodeficiency Syndrome (AIDS) are a very dangerous and major health concern for the Aboriginal population. HIV if left untreated will cause AIDS. HIV attacks the immune system, as the illness progresses it results in chronic and deadly infections. Health Canada states â€Å"HIV severely weakens the immune system, leaving people vulnerable to many different types of infections and diseases. HIV is transmitted through: unprotected sexual intercourse, needle-sharing and pregnancy/delivery through birth† (Health Canada 2010). Due to the lower level living conditions, low grade incomes, and under developed education are more probable to be exposed to HIV/AIDS. Aboriginal women in Canada are at higher risk of contracting HIV/AIDS â€Å"Aboriginal women constituted 49.6 percent of newly diagnosed HIV cases among Aboriginal people while Non-Aboriginal women comprise 20 percent of newly diagnosed† (Ship, Norton 2001 pg. 25). Injection of drugs is the major contributor to contracting HIV/AIDS for Aboriginal women, which stages the affects of drug use and disease and how it negatively affects the Aboriginal populations health. Substance abuse, such as drugs and alcohol, has been documented as having harmful affects to the human body. Aboriginal communities have been exposed to the addiction of these substances and have cause significant deterioration of the individual’s health and social attributes, ruining relationships within their families and community. As more and more Canadian Aboriginals become addicted to the substances the more the degradation of the community and weakening of the quality of life within the community. Aboriginals are more exposed to substance abuse then others. This puts them at risk of being introduced at a young age and taught it is a social norm. â€Å"My father was a chronic alcoholic. His parents had seven children and five died of alcoholism, including my father. My mom drank also and I started drinking at age eight. I was in and out of group homes and foster care and by the age of fifteen I was ordered to attend AA. I started on IV drugs at sixteen† (Chansonneuve, Deborah 2007). With the combination of alcohol, drugs, and smoking the Aboriginal population is seemly wasting away. The leading issue occurring today is the age at which Aboriginal youth are beginning to abuse substances. The use of these substances only enhances chance that youth will not complete their high school diploma, will be at greater risk for criminal offences, and will only get lower grade incomes. Aboriginals being highly vulnerable to disease as mention before (Tuberculosis/CVD, diabetes, and HIV/AIDS) add with the substance abuse, the Aboriginal population have greater health care needs then that of the Non-Aboriginal population. Bruce Newbold explains the greater need to access physicians for healthcare and needs for greater funding. â€Å"Analysis reveals that geographic location, as compared with Aboriginal identity, appears to have a large impact with respect to health status and use of physician services. On-reserve Aboriginals, for example, reported a lower likelihood of having seen a physician and were more likely to rank their health as fair or poor. Location also influenced perceived community health problems and solutions. Self-identified problems included drugs, cancer and arthritis, while corresponding solutions included education, counseling and service access. Although the problems and solutions were relatively consistent across space, they too varied in their importance. In general, the results tend to reinforce the determinants of health framework, suggesting that the provision of health services is insufficient to remove health disparities on its own. Instead, broader social-welfare provisions must be considered.† (Newbold 1998 pg. 59) It seems that Aboriginals who consider themselves of good health are considered to be actually of low health by the rest of society. From a Geographically view, Canadian Aboriginals on reserves do not have the same access to physicians as urban communities do. This causes Aboriginals on reserves to travel, which reduces the chance of them using a physician. The quality of proper health care is out of reach for most Aboriginal communities, mostly because of geographical isolation, cultural barriers and jurisdiction disputes by the federal and provincial government. Improving health conditions and the quality of life for Aboriginal people of Canadian current issue that solutions are being reviewed and implemented annually. The task is not easy because of the substance abuse and low education levels of the Aboriginal youth. Government politics play a huge role in the funding and improving the health care system for the Aboriginal communities, but over time the aboriginal people will have to look to themselves to improve their quality of life. Both Aboriginal and Non-Aboriginal people need to be more educated of the health risks concerning the Canadian Aboriginal population. The health of Aboriginals has not been treated in the proper manner Bruce Newbold explains â€Å"past attempts to improve aboriginal health status have tended to focus upon a narrow definition of health as the absence of disease or illness†¦this focus neglects a much broader range of determinants, including poverty, living conditions and education†. The government needs to put into prospective that â€Å"Improvements in health will likely depend on the improvements in the socioeconomic conditions faced by Aboriginals†¦by the direct participation of Aboriginals in the health reform process† (Newbold 1998 pg. 70). Therefore, to improve health condition in Canada for the Aboriginal population the people and the government cannot be narrow minded, every aspect that being social, financial or physical must be addressed. The major improvement of the Aboriginal financial economy and social conditions is needed to repair the deteriorating health and quality of life of the Aboriginal population. Aboriginal Health in Canada has drastically deteriorated since the first contact with European decedents. The early contagious diseases such as smallpox and tuberculosis have threated to destroy Aboriginal populations and now have become chronic diseases like CVD, diabetes and HIV/AIDS for existing Aboriginal communities. Substance abuse among youth and seniors mixed with low level education and poor living conditions are advancing the decline for the quality of life in Aboriginal communities in Canada. The Government and Aboriginal communities must work together and not have a narrow mind when solving these issues and implementing them in society. Improving the socioeconomic conditions in the regions of Aboriginal communities along with health care issues is the start to improve the quality of life for Aboriginals in Canada.

Practice Based Self Reflection

Practice Based Self Reflection During placement, I worked for a charitable, voluntary organisation that supports Asylum Seekers who were destitute. For the purpose of this essay, I will utilise a pseudonym for the client, which will be Sam, to ensure that her confidentiality is maintained. Sam has authorised consent and confirmed that I may use her experience as material for this essay. I have chosen to examine this intervention as it is based upon this service users presenting issues upon point of contact. Firstly, I will explain the background of Sams situation, to give you an idea of her story, and outline the agency involvement giving a brief description of the context and setting for their work, which will include relevant legislation and policies. Secondly, I shall discuss a substantial piece of work where I have met Sam on a number of occasions whilst working at the agency and demonstrate my theoretical understanding of critical reflection that took place during this intervention. Finally, I will discuss ho w my own values informed the work I undertook with Sam and will demonstrate critical reflection and the skills applied during this intervention and what I had learnt through this process. Furthermore, I will discuss how this had impacted on my own identity in practice and the effectiveness and the outcomes from this intervention. Sam is a 31-year-old woman who entered the United Kingdom (UK) on a work-visa in May 2009 from South Africa. She is of a South-African ethnicity and has faith in Christianity. She is an intelligent, resourceful woman who has more of an advantage in terms of communicating articulately in English over some of the other clients I have met; who do not acquire the basic English language. This made communication effective and according to the National Association of Social Workers (NASW, 2000) it has been stated that Cultural competence is a set of congruent behaviours, attitudes and polices that come together in a system or agency or among professionals and enable the system, agency or processionals to work effectively in cross-cultural situations (NASW, 2000). Sam entered the UK with leave to remain until May 2010 on her work-visa, with no recourse to public funds, which means that people who are under this bracket are not entitled to receive help from the Government. Furthermore, at point of contact Sam was pregnant and was in receipt of Statutory Maternity Pay (SMP). SMP is a contributory benefit based upon National Insurance contributions that Sam had prior paid whilst engaged in full-time remunerative employment. As such, it is not classified as a public fund as Sam was therefore at liberty to claim and receive this benefit irrespective of not being a UK citizen. According to the Department of Work and Pensions (DWP,2009) SMP is paid for a maximum period of 39 weeks, and unfortunately remaining Social Security benefits and associated support such as Housing and Council tax benefit were not available to her as they are classed as public funds. I was concerned from a safeguarding perspective as to Sams welfare, especially keeping mindful that she was pregnant and that the weekly rate of SMP,  £123.06, would be insufficient for her to meet priority needs such as rent, Council Tax and subsistence/living costs (DWP, 2009). The initial referral came from a caseworker who works for the agency and at the Childrens Centre. The agencies work in partnership. He approached me and raised concerns with safeguarding issues as mentioned above. However, a referral had to be made before the agency would accept Sam as destitute. It was essential that the referral was made as the agencies policies stated that they could only accommodate 4 people at one given time in the houses they owned across the City. The agency I worked for worked across two settings and worked in partnership in the City. It provides short-term respite accommodation for homeless and destitute women and men. Sams circumstances were unique as unlike other residents, she did have a source of financial income, whereas many women did not have a fixed income and had to rely on charitable donations. However, in recognition of the fact that Sam was imminent to give birth and was homeless, the agency agreed to admit her in the short-term in the first inst ance, thus offering her security, shelter, food, water and safety temporarily. In the longer term, she was afforded a short-term licence agreement that ran until the 2nd December 2009. The agency was of the view that Sam would have to explore other avenues of support and accommodation. I advocated this procedure to Sam in a house meeting and found that she had yet to find alternative accommodation. I understood she was pregnant and that she was not sure where to start looking or what resources were available. I went back to the office and explained this to the agency. I researched and made phone calls on how I could advocate further help for Sam and made the support worker and colleagues aware that she was concerned about her well-being and from this knowledge, a panel meeting was arranged and the licence agreement was later extended until the 12th January 2010 due to the birth of Sams daughter. According to Cohen (2004) he states, All persons have a right to well-being, to fulfilment and to as much control over their own lives as is consistent with the rights of others which means that as every human being has fundamental values that they should be treated with respect and as individuals regardless of their circumstances. At point of contact, Sam was destitute, as she had separated from her boyfriend, who resides in Ireland. Sam had been residing as hidden homeless which means that there is no accommodation that she is entitled to reside in or it is not reasonable for her to continue residing in that accommodation (www.crisis.org.uk, 2008). She was living in the City on a friends couch, but had been asked to leave due to objections with the friends landlord and overcrowding. It became apparent that Sam would require her own accommodation to return to following discharge from hospital once her baby had been born, and tenable longer-term accommodation thereafter. I met with S am and built up a good working with her following the referral to the agency. I felt this because Sam would contact me at the office if she had any queries about the house and would ask for me if she wanted help or advice. We negotiated convenient times to attend house meetings and I felt she trusted me as she opened up about her personal experiences such as her experience with her ex-partner. According to Howe (2008) relationship based practice is when relationship-gifted workers are interpersonally skilled and they make the most effective and human practitioners, whether the basis of their practice is behavioural, cognitive, task orientated, psychodynamic or person-centred. Moreover, Trevithick (2003) argues relationship-based practice is at the heart of social work. I felt working with Sam in a crisis intervention enabled me to engage with her as I aimed to reduce her stress by communicating effectively the next steps and open and honest with how long she would be able to reside at the accommodation the agency provided her with. I was genuine with her in terms of stating what the agency could provide her with and what resources were available. For example, Sam needed a pram, so we organised one for her and I reminded the support worker to drop this item off at the house as she had access to a vehicle. I also made her aware of the challenges she may face by living indepe ndently once the Social Services department provide her with an assessment and if accepted, I discussed the benefits that may be available to her, so she was aware of the process. This demonstrated significant levels of emotional intelligence, which means, having self-awareness, emotional resilience, motivation of self and to instil in others. It also recognises the skill to have empathy and sensitivity, to be conscientious and intuitive regarding decision-making and also to know how influences and building up rapport with service users are important (Goleman, 1996,p.2). As cited in the British Journal of Social Work, it also underpins requirements for practitioners to develop and maintain effective working relationships, to be able to reflect on my own background experiences and practice that may have an impact on the relationship (Morrison, 2007, p.2). For example, recognising to self-disclose about my own independency only when it was necessary as I did not want to project or share my own values unnecessary as Sams circumstances were unique to her and I understood that I could empathise with her however, only she would know how she feels in this situation. We discussed her feelings and she stated she was concerned about herself and her daughter, so I reassured her by getting in touch with the caseworker who had made the appointment with the social services for an assessment and to re-confirm when this would be conducted in order to see if she is eligible for the resources available. I explained the procedures to Sam, and she understood. She expres sed her gratitude to myself and the agency. As I met Sam on several occasions at the agency and on the day that she was accommodated into the house. I began to analyse her situation in greater detail because we needed to get her involved in the decision-making process. This means that service users are informed and involved in the decision that are made in partnership (OSullivan, 2005,p 135-136) and the effective way to do this, was to hold house meetings and discuss her accommodation situation in a comfortable setting. Saleebey, (2006,p.108) informed my practice in this intervention as he supports an empowering approach to social work practice as it focuses on clients strengths and potential rather than on the disadvantages and the misfortunes of their circumstances. He also recognises that the social worker is viewed as the expert and that service users are viewed as the victim of their own disadvantage. However, as his strengths perspective challenges the traditional anti-discriminatory and anti-oppressive practice it ident ifies aspects of structural inequalities as the significant element of clients situations. Furthermore, Saleeby (2006, p.108) states the strengths perspective challenges clients to acknowledge that the social worker will represent them in the assessment and the intervention process as the social worker is viewed as the expert, however it also attempts to work in partnership with service users to support and gain services to meet their identified needs. The strengths perspective also focuses on the resilience of service users and aims to provide strategies to empower and promote positive outcomes for them. Furthermore, Beresford (2000, p.108) argues this perspective as viewing the service user in a one-dimensional aspect, which reduces their identity to essential categories such as elderly, disabled or black service users, thus resulting in the support of universal services to meet their needs. He also argues that service users and oppressed groups should be involved in the design and delivery of their services to meet their identified needs and that service users voices sh ould be used in structure of theory and practice. I felt that the strengths perspective engages with Sams circumstances as the agency and I were the expert in providing the assessments and advice for Sam and worked in partnership with her to find her a possible outcome because the caseworker had contacted the Social Services and had an assessment booked in for her. He informed me about this and I contacted Sam and made her aware of the appointment and the assessment procedures. Criticise the above and get evidence to state that another theorist states the su is the expert. Concerning critical reflection, it is an integral part of social work as it is a route to provide efficient performance and enhances social work expertise (Adams, et al,. 2002, p. 1). They also critique that it enables social workers to question the knowledge and involvement with clients. During this intervention with Sam there were many occasions that professionals and I had to critically analyse Sams circumstances in order to develop a plan of action that would meet her identified needs such as creating opportunities for her to take herself and her baby to groups so she could interact with other mothers at the Children Centre. Put in values/reflect on self/what I learnt from this process/impact on own identity Furthermore, I had arranged appointments for her to seek assistance with her receiving help and advice in relation to her visa options with a caseworker who worked for the partnership agency. The partner agency dealt with all persons from abroad and people who required legal advice regarding their visas. The outcome was that she should return South Africa and then re-apply on another work-visa and or commence work again in the UK and then apply for the visa to be extended. Sam did not want to take up any of these options, as she did not have the money to leave her new born in a child care facility. She also stated she did not want to return to South Africa because her parents were not aware that she had a baby and because she is of a strict religious background. She stated that her parents were likely to arrange her marriage to an old man that she had said no to on several occasions when she was living in South Africa. It seemed her parents had power and control over her life. Put in power and anti-oppressive practice theories hereà ¢Ã¢â€š ¬Ã‚ ¦ Values, non-judgemental, empathic I discussed and arranging convenient house meetings to discuss her options in taking the next step. Therefore, I asked her to contact Right Move estate agents and private property owners to see if she can find herself long-term accommodation for her and her daughter. Adams et al (2002, p.1) states critical reflection can sometimes be transformed in our own understanding, thus changing the part of the situation by enabling the client and the professional to reflect on what has occurred. For instance regarding Sam, she did not want to call and arrange appointments because she stated when she initially looked for a room in a house share, that the landlord of the property stated that the tenants already residing in the house did not want a mother with a baby living at the property. Therefore, this disempowered her in seeking other properties. At the house meeting, after Sam and I had further discussions we looked online for flats and we found several studio flats she could rent. She did not want to make the phone calls, so in order to empower and enable her in doing this herself for today and future reference. I made the first phone call and then handed her the telephone as she did not have credits on her phone and encouraged her to query about the properties in the same manner I had done. She queried the availability of these properties, however after finding that the landlord wanted a deposit, one as to Sam could not afford, the only solution was to seek refuge from the Neighbourhood Office and present herself homeless. She would then be put up in a shelter. I learnt that this process was going to be challenging and more reflection on this matter would be necessary. What is more, critical reflection can be deconstructed and reconstructed to give us access in advancing our practice. Therefore, this continuous process provides good practice and development. Yip (2005) encourages social work students to undergo self-reflection as it is a process for self-observation, self-evaluation, self-dialogue and self-analysis. Furthermore, he states, under the appropriate conditions social workers can reflect constructively which, results in enhancement. Whereas, he also critics on the basis that if social workers were under inappropriate conditions such as lack of supervisory sessions, hostile environments, then social workers would not be able to reflect constructively and this can create problems for the professional and personal development of the social worker. However, Schon, (1983) describes reflective practice as a non technical, non rational process which means that he is keen to make sense of the relationship between professional knowledge and practice by knowing-in-action. This is when thinking is understood in what we do, also he states reflective in action is where thinking is conscious but does not interrupt or actions and reflection on action is where thinking takes place after the event in order to understand our actions, predominantly in why we acted and what we learnt from this action. Eraut (1995) critiques Schons theory as he states that a practitioner cannot reflect in action as you leave the space, if not physically, certainly cognitively Furthermore, Fook and Gardener (2007,p364) argue that critical reflection is the reflective practice which focuses on the power dimensions of assumptive thinking and therefore how practice might change social situations. Although, Ixer (1999, p.513) argues this concept of critical reflecti on and argues whether social work programmes should be assessing reflection at all. Overall, reflecting on this intervention allowed me to assess and analyse Sams situation thoroughly because of her uniqueness to the agency as she had no recourse to public funds, which made it challenging in assisting her find her own solution. However, communicating effectively and working in partnership with her and the agency employees empowered Sam in coming up with a resolution for her to follow through. As social work, values have unique contributions to social work practice and assessing critically ensures that social work perspective and social work values contribute fully to the provisions of care. Furthermore, the ability of social work will depend on more than knowledge and skills; it is also about recognising practice that is mutually required in negotiating work with various organisations and professionals. Moreover, the ability to effectively communicate and contribute will also depend on the self-esteem and the status of the social worker. In addition to this, being able to effectively research and apply effective education will be found more reliably in the ability to improve the quality of the service users and carers experience of assessment and its outcomes. This is because professional competence in assessment requires critical analysis of self in practice and these development of skills and knowledge base are required to become an emotionally capable, objective practitioner.

Julia Ward Howe: More than the Battle Hymn :: Poet Julia Ward Howe Papers

Julia Ward Howe: More than the Battle Hymn "Mine Eyes have seen the coming of the Glory of the Lord†¦." Almost effortlessly the rest of the familiar tune comes rolling off the tongue. The battle Hymn of the Republic, a traditional and powerful patriotic hymn, will undoubtedly remain that way for years to come. However is the average American able to place a face with that tune? Julia Ward Howe was the bright mind behind the Battle Hymn, but she did not stop there. Howe's life and poetry succeeded in meshing contrasting religions and beliefs, as well as strengthen and challenge the freedoms of women during her time. In New York City, in the year 1819, Julia Ward was born into a strict Episcopalian Calvinist Family. Loosing her mother at a young age, Julia was raised by her father and an aunt. Not long after her mothers death Julia's father, a successful banker in the city, passed away, leaving Julia in the sole custody of her uncle. During her childhood she had been brought up believing in the strict and conservative views of Calvinism. Julia's mind was filled with the ideas and principles behind predestination and ramus logic, always encouraged to look for the hand of God first and then base everything else in society off of the premises she was taught (30). After the death of her father, Julia began searching for deeper meaning. She went through an intense period of revival as she attended church and became more and more involved with religious activities in the city. She soon began to notice, however, that men dominated this new conviction. Men wrote the sermons, men published the books, and men told her what she needed to do to become closer to God. Soon Julia's strict Calvinist kick would end (48). Prompted by Mary Ward, Julia took a winter "off" from any outside influences to get her thoughts in order. After this time she began to read and research Ralph Waldo Emerson. Emerson's introduction into Transcendentalism offered Julia the presence of God without the dominating male authority. Transcendentalism theory stressed the immanence of God and his active presence in everyone's life. She agreed with the idea that the bible was not meant to be taken literally, but that one's own intuition could lead to an understanding of God. These new and radical views for her time, coupled with her Calvinist upbringing, seems like it would be the recipe for disaster.

Death of a Salesman Essay -- essays research papers

Samuel Adams was born on September 27, 1722, Boston, Massachusetts Samuel Adams was a son to a merchant who sold things in Boston. When he graduated from Harvard College in 1740, his ideas about a useful career were not many : he did not want to become a brewer, fate (or ill luck) forced Adams into the brewery; he operated his father's malt house for a livelihood but not as a dedicated businessman, and the idea of working a Church didn’t interest Samuel Adams much either. Adams was not a good merchant like his father and didn’t like the idea of becoming one. He, however, was a very good politician. He also unlike his father, wasn’t a good businessman either. His early public office as a tax collector made people suspect him of a British agent. He made did very well with understanding tax codes and he knew the majority of merchants in Boston because of his father being a merchant. Samuel Adams was a very popular leader in his time who spent a great deal of time in the public. Adams became more involved in politics. He belonged to several patriotic clubs and was an important person in Boston town meetings. Adams did not like several laws passed by the British Parliament in the American Colonies. Those laws included the Sugar Act of 1764, the Stamp Act of 1765, and the Townshend Acts of 1767 Adams served in the Massachusetts legislature from 1765 to 1774. As its clerk, he talked a lot with other colonial leaders. Unfortunately for Samuel Adams the Parliament in 1776 didn’t all...

Costco Case Study

Christopher GildeaÐ ¡ostco Case Study Seminar:   Business Policy and Strategy Professor Gregory P. Grogan Abstract ?Costco, a discount warehouse based in Issaquah, Washington, specializes in selling quality products at low prices. The company operates as a membership retailer, focusing its business on small and consumers with incomes averaging $75,000 with over 30 percent having incomes of $100,000 or more annually. The wholesale club segment of retailing in 2008 was estimated to be a $120 billion business in the United States, and it was growing about 20 percent faster than retailing as a whole (Thompson, 2010). The three main competitors were Costco Wholesale, Sam’s Club, and BJ’s Wholesale. Costco has a majority of the warehouse club sales across the United States and Canada and is looking to keep its edge. ?The pricing strategy that Costco has implemented, focuses on the price-sensitivity of its consumers. The company has excelled in keeping its prices low by capping the markup on its merchandise. By keeping the markup lower than its competitors, Costco has provided its customers with deep discounts on over 4000 products within its stores. Sam’s Club, which offers the same number of products within its stores, earns half the income that Costco does at each store. Costco sales are even higher per store than BJ’s, which offers 7,300 items compared to 4,000 items at Costco and Sam’s Club. Costco has been very efficient at utilizing its floor space and generating high revenues from it products within its stores. ?Costco is trying to generate huge sales volume and quick inventory turnover by applying a business model that offers limited selections of nationally branded product in wide range of merchandise categories. Costco apply number of operating excellence such as efficient way of managing inventory and just in time inventory, efficient distribution, minimum merchandise handling, and volume purchasing to reduce the price of its product. One of the major benefits of high sales volume and rapid inventory turnover is that they can sell their inventory and receive cash that can be used to pay its vendors and take the advantage of early-payment discounts. ?Even with the low price strategy, Costco employee salaries and benefits are by far higher than its competitors. This compensation has motivated it employees and retain good workers in turn, Costco gets lower turnover and higher productivity. Combined with a smart business strategy that sells a mix of higher-margin products to more affluent customers, Costco actually keeps its labor cost lower that its competitors as a percentage of sales (Ampel, 2004). They are also retaining more employees than any of their peers. ?Costco has strong ethics within its company, developing a motivating workplace for its employees to flourish within the company. They prefer to develop their employees within the company. When doing this, they have turned down outsiders who may be able to bring in new innovations that can propel the company further ahead of its competitors. New recruits and experienced businesspeople have been overlooked. As the world becomes more globalized, the company needs to look at intelligent outsiders who can have a significant impact on the company. The strategy they have in place deters the company from accepting outside viewpoints, which could bring greater profits. ?One of the major strategic drawbacks of Costco is that they only carry a selection of 4,000 types of merchandise. This is less than most of their competitors, and may cause major problems in the future because most customers want choices. Costco has ignored many of its customers’ requests to stock certain goods in order to only sell products that will sell quickly. Though there method has been very successful, the company should increase it products that they sell in its stores. This increase could be between 1000 to 1500 products with the store brand Kirkland involved. ?Costco has some other operational level problems that in some extent hinder the overall companywide effectiveness and goals achievement. For example, they don’t accept all kinds of credit card from the customers (only American Express); though it is done to minimize the cost of overall operation. Their competitors are capitalizing on use all major card cards. Since November 10, 2006, Sam’s Club began accepting payment via MasterCard credit cards. The results with MasterCard were favorable; company officials reported that in the week following the MasterCard acceptance, the average ticker checkout at Sam’s Club was up 35 percent (Thompson, 2010). To allow their customers the use of different payment options will ultimately bring ore sales. Conclusion ?It is never acceptable to simply do business the way it has always been done because the market changes, the industry evolves, and numerous other external factors make it absolutely necessary for a business to evolve to retain or gain market share. This is particularly important in the industry Costco is in. The company needs to focus on it customer n eeds, its future hiring/company growth, and opening up to different payments. With an improved strategy in place, Costco can continue to service its customers, while satisfying the needs of its shareholders. ?Reference:Ampel, F. J. (2004, Embracing costco-ization — unlike most big-box retailers, costco's success is based on its high-quality service and superior product mix. Residential Systems, 5, 28-28. Retrieved from http://search. proquest. com/docview/200686953? accountid=9997 BJ’s Wholesalers homepage, accessed at http://bjs. com on April 8, 2013 Costco homepage, accessed at http://costco. com on April 8, 2013 Sam’s Club homepage, accessed at http://samsclub. com on April 8, 2013 Thompson, A. A. , Strickland, A. J. , Gamble, J. E. (2010). Crafting and Executing Strategy. McGraw-Hill/Irwin. 17th ed. Costco Case Study What is Costco’s business model? Is the company’s business model appealing? Why or why not? The centerpiece of their business model involved generating high sales volumes and rapid inventory turnover by offering club members low prices on a limited selection of name brand and private label products. The Club members pay an annual fee, which was a very important aspect of their business model. These fees provided enough revenue to increase the company’s overall profit.Costco was also able to sell and receive cash for their inventory before it had to pay many of its merchandise vendors; even when vendors’ payments were made just in time for vendors to take advantage of early payment discounts. High sales volumes and rapid inventory turnover allowed the company to finance a large percentage of its merchandise inventory through payment terms provided by vendors rather than by maintaining large working capital to ensure timely payments of suppliers.Yes, the com pany’s business model is appealing because the company’s increased inventory turnover and low operating costs allowed it to maintain a profit, despite their significantly lower gross margins compared to the industry (traditional wholesalers, mass merchandisers, supermarkets and supercenters). What are the chief elements of Costco’s strategy? How good is the strategy? The chief elements are pricing, product selection, maintaining low operating costs and expansion. Pricing/Product Selection-The company philosophy was to provide high end quality product and/or services to club members but maintain low prices.Stores carry approximately 3,600 items, whereas, 85% is name brand and 15% Kirkland brands. These items range from perishables (food/drinks) to nonperishable household items. Costco also offers several services such as: one-hour photo, gasoline, pharmacy, optical, hearing aids, and travel services. Although the services remained constant, approximately 25% of i ts product offering were always changing. Buyers for Costco were making one-time purchases of items based on consumer taste and trends. These items would sell out quickly and were higher prices items such as: big screen TV’s and diamond rings.Costco purchased these â€Å"treasure hunt† items on the gray market from retailers and/or wholesalers who were looking to get rid of excess or slow selling inventory. Club members eagerly looked for these â€Å"treasure hunt† items because it was rare the items would be available again. For many years the company even had a 14% markup cap on name brand products compared to the industry at 20-50% markup prices. There was a 15% markup cap on their private selection of products (Kirkland Signature), which was 20% below to comparable name brands.Costco’s prices were slightly above break-even levels and sales revenues barely covered operating expenses. The company makes up for the modest contribution to operating profits with the membership fees, which attributes to over 70% of operating profits. Revenues from membership fees outweigh net income annually. Low Cost Leader/Company Expansion-Costco’s ability to maintain low operating costs is key to being able to offer club members with consistently low prices. They did not invest in amenities within their warehouses such as: shopping bags, decor, salespeople, billing, and accounts receivable.The building were strategically placed in high traffic areas but avoided prime real estate to avoid excessive land costs. The large metal buildings were designed for economy and efficiency. In addition to keeping overhead low, Costco had shorter hours of operation to reduce labor expenses as well. Costco’s growth strategy is to increase overall company sales by 5% and to open new stores within and outside of the U. S. The company spent 1. 3 billion to open 20 new stores and the average annual sales per warehouse was 103 million, which more than cove rs the company’s initial start-up costs.Do you think Jim Sinegal has been an effective CEO? What grades would you give him in leading the process of crafting and executing Costco’s strategy? What support can you offer for these grades? Refer to Figure 2. 1 in Chapter 2 in developing your answers. Mr. Sinegal has been an effective CEO by being fully committed to the Costco vision and business strategy. In this aspect Mr. Sinegal would receive an A because he was very much â€Å"hands-on† which ensuring that each facility operated according to Costco’s business model/strategy, mission, and philosophy.Sticking with the company’s present strategic course creates opportunities for growth and increased profitability as displayed in the opening of 20 new locations. The company does not engage in extensive marketing or sales campaigns and the CEO would receive a B. Communications are sent by flyers, via Costco website/email, in-store product sampling, occa sional direct mailers to potential new members, and special campaigns for new store openings. This process works well for keeping expenses minimal, however, implementing effective marketing practices would greatly benefit the company.Marketing can help Costco grow their business by focusing on their best customers (Executive members) and attracting more club members, in order to, boost their sales and increase profit margins. Mr. Sinegal refuses increased customer prices to increase company marginal profits or to provide senior management with salaries comparable to other executives within the same industry. He found it unnecessary for executives to make 100 times more than employees and insisted on paying employees higher wages and increased benefits, than the industry standards as well.This greatly reduced employee turnover and increased consumer loyalty with Costco, which would earn him an A. The company has some of the most affluent customers with incomes ranging from $75,000 to over $100,000 annually. There are Gold and Executive memberships of which 38% are Executive members. Executive members generally spend more than other members and they had an 89% membership renewal rate. The membership format facilitated strictly controlling the entrances and exits of warehouses, resulting in limited inventory losses of less than 2/10 of 1% of net sales-well below the industry standard.Although Executive members provide a substantial amount of sales, the company should get in line to service potential club members who do not have annual incomes within the $75,000 to $100,000 (median range $50,000 to $75,000), as well as, continue to market to the Executive club members. This will strengthen the company’s future prospects and increase competition, in order to reach the projected 5% increase in sales. Managers are delegated additional responsibilities and were held accountable for store operations, product selections and promotions.These individuals had to pro ve that they could function within a fast paced retail environment and be able to promptly find resolutions to multiple issues. They also had to stay in tune with their customer needs and/or wants (consumer trends), in order to, maximize sales and quick turnover. For the most part, the company promoted from within, which earns the CEO letter grade C. Approximately, 98% of management is selected from within and that can cause conflicts with the organization. There is no opportunity for innovation and/or change (fresh ideas) from the outside.Employees can feel entitled to certain positions because of their length of tenure with the company, instead of whether or not they can effectively do the job. It can also cause â€Å"hostile work environment† by increasing competition among employees. It can hinder the company from focusing on top senior level technical talent. They targeted local universities for new hires, in order to, engage educated and hard-working individuals whom ha d not chosen a specific career path yet. The company needs to find a balance between promoting from within and outside of the company.For items that were not practical to stock at the warehouses, members are able to obtain a wider variety of value-prices products and services on the company website. Yes, the company is being impacted growing technological advances and the CEO would receive a D. The company is being affected by their inability to provide Apple products and/or services to club members due to online restriction. Costco needs to seek resolution for the online restriction. Apple is a popular high end product that Costco would generate increased revenues for the company and the website can only be accessed within the U.S. and Canada.The company is faring well against their direct and indirect competitors with expansion (within and outside of the U. S. ) and increased sales growth. The company buys majority of its merchandise directly from the manufacturers which allowed t he company to have sufficient inventories to meet demand. The CEO would earn a C because management is not being proactive. They are â€Å"assuming† that if they were to encounter any issues with supply, the business could just switch manufacturers without disruption.If Costco is going to pursue overall company growth, the supply chain should be aligned with its core business strategy and value proposition such as their competition (Wal-Mart). Costco should continue with the company goals to expand international and needs to ensure their website is capable to service their consumer demand in these other countries. It will make the organization more competitive, considering many of Costco’s competitors have global operations setup already. With the market share Costco already has within the industry, Costco has an opportunity to capitalize on their expansion.What core values or business principles has Jim Sinegal stressed at Costco? He stressed five business principles: obey the law, take care of our members, take care of our employees, respect our suppliers, and reward stakeholders. Obey the law-Mr. Sinegal put strong emphasis on abiding by the laws of every community where Costco conducted business, which consists of any state or government laws and/or regulations. He had a strict code of ethics. Take care of our members-Sinegal believes in customer satisfaction period.This was displayed not only in the superior products and services being offered but with the company’s efforts within their local communities as well. Take care of our employees-In addition to providing higher wages and great benefits, Costco provides their employees with opportunities for advancement, volunteer activities, and a safe/healthy work environment. Respect our suppliers-Costco honors all commitments and protected supplier property. They did not engage in situations that would cause conflicts of interests such as not accepting gratuities of any kind from a suppli er.The company also reserved the right to utilize their better ethical judgment when in doubt regarding what course of action to take. Reward our stockholders-Costco is publicly traded and depends on shareholders (investors) to be successful. They are treated as business partners and it is essential the company provides a good return on their investments. What is the competition like in the North American wholesale club industry? Which of the five competitive forces is strongest and why? Complete a five forces analysis of competition in the North American wholesale industry?The competition is fierce to strong in the North American wholesale market. Costco largest direct rival is Wal-Mart but there are also significant indirect rivals such as Amazon. com and Target. Rivalry can be considered fierce to strong when the battle for market share is so vigorous that the profit margins of most industry members are squeezed to the bare minimum. The industry is growing 15-20 percent faster th an retailing as a whole. Costco had 57% share of warehouse sales across the U. S. with Wal-Mart having approximately 35%.We believe the threat of new market entrants is the strongest of the five forces because Costco is not just in competition with other warehouse clubs but other types of retailers Dollar General, Lowe’s specialty chains, gas stations, Internet retailers such as Amazon. com and Barnes and Noble whom hold substantial market share Strengths †¢3rd largest retailer †¢Has 57% share of warehouse sales across US †¢No one manufacturer supplies a significant percentage of merchandise that Costco stocks †¢Provide high end products and services at low prices †¢Rapid inventory turnover †¢Minimal overhead expensesWeaknesses †¢Profits (low profit margins) dependent on card membership fees otherwise operating costs barely covered †¢Websites only operate in US and Canada but company has expanded internationally/website also unable to c arry certain products such as Apple –technological advances †¢Price caps 14-15 percent on name brand and Kirkland Signature products †¢Promotes more than 98% from within Opportunities †¢To gain new memberships for potential customers with median incomes between $50-$100K annually †¢To open additional stores in other countries besides Japan †¢Increase marketing efforts Threats†¢Entrance of other retailers whom adopted the low cost strategy and have significant market share -increased competition †¢Lack of supply management How well is Costco performing from a financial perspective? What is happening to net sales, total revenues, and net income? What are their profitability and expense ratios? The company has been consistently improving company performance from years’ 2000-2011. Without the sales from the memberships, sales would not be enough to cover the operating expenses for Costco.Net sales, net income, and total revenue have incre ased from the years’ 2000 to 2011. Net profit margin is 16. 8% and company collects almost 17 cents for each dollar of sales. So while the company increased its net income, it has done so with diminishing profit margins. Merchandising costs are high and account for at least 89% of operating expenses. The CAGR performed on total revenue displays an approximately 11% increase in total revenue and 11. 5% increase to stockholders’ equity shows that investors are receiving substantial returns on their investments with Costco.Long term debt has more than doubled over than last 10 years, the calculation for long-term debt and capital clearly show that less than 15%. The company has established their creditworthiness and can borrow money if necessary. The company’s current ratio is 1. 14 which is stable because it is over 1. 0, however, ratios of 2. 0 or more are better. The return on assets and equity have fluctuated over the years. ROA was actually higher in the past compared to the most recent calculation. For example in 2005, ROA was 6. 4% and 7. 3% in 2000.The total assets accumulated over the years have increased but the return on those assets have not. ROE was 14. 9% in 2000 and 14% in 2008. Overall, Costco is doing well but the company could be doing better. Gross profit margin= 87,048 – 77,739/ 87,048 = 0. 1069 (10. 7%) Operating profit margin= 2439 / 87,048 = 0. 02801 (2. 8%) Net profit margin= 1462 / 87,048 = 0. 01679 (16. 8%) Total Return on Assets= 2439 / 26,761 = 0. 091140092 (9. 1%) ROA = 1462 / 26,761 = 0. 052663809 (5. 3%) ROE = 1462 / 12,573 = 0. 116280919 (11. 63%) EPS = 1462 / 443. 1 = 3. 299948093 (3. 30)Long Term Debt to Capital Ratio = 2153 / 14,726 = 0. 146203993 (14. 62%) Current Ratio = 13706 / 12050 = 1. 137427386 (1. 14) CAGR -10 year total revenue (88,915 / 32,164) = 2. 764426066-2. 77 rounded 1 / 10 = 0. 1 2. 77 ^ 0. 1 = 1. 107255833- 1. 1072 1. 1072 – 1 = . 1072 (10. 72%) CAGR- 10 year stockholders†™ equity 12,573 / 4240 = 2. 965330189 – 2. 97 rounded 1 / 10 = 0. 1 2. 97 ^ 0. 1 = 1. 115001996- 1. 1150 1. 1150 – 1 = . 1150 (11. 50%) Based on the data in case Exhibits 1 and 4, is Costco’s financial performance superior to that at Sam’s Club and BJ’s Wholesale?Costco has a larger share of the wholesale club sales in the United States. In fact, they have over half. Sam’s Club is next in line and BJ’s Wholesale is much smaller. Costco is efficient and utilizes its resources in order to remain more successful and have a greater impact than other wholesale clubs. Even though their profit margin may not be as high, they prove to have a stronger customer base and greater sustainability overall. Does the data in case Exhibit 2 indicate that Costco’s expansion outside the U. S. is financially successful? Why or why not?This data does show that Costco’s expansion outside the U. S. is financially successful. Sales and operati ng income continue to rise on a regular basis for the warehouses. This proves stability and consistency. Revenue also continues to rise enabling growth and success. How well is Costco performing from a strategic perspective? Does Costco enjoy a competitive advantage? Does Costco have a winning strategy? Why or why not? From a strategic perspective, Costco is performing well. They have evaluating their strengths and weaknesses and are able to accentuate their strengths.They look for opportunities and focus on making the most out of what they have. They are not afraid to venture into new opportunities and stray away from threats. Market share is consistently on the rise and they are increasing their customer base. Customers are aware of the care they get from Costco and the good reputation is reflected in their success. The continuous growth in memberships displays loyal customers. Costco certainly does enjoy a competitive advantage of consistently providing low prices, customer servi ce, increasing market share, and maintaining a profitable reputation.This is also why they do have a winning strategy. They align their business strategy with their mission and push forward. Are Costco’s prices too low? Why or why not? Costco’s prices are not too low. By evaluating their financial statements and review customer satisfaction, they are on target. They are meeting their goals and making a difference while still pleasing their customers. This is a happy medium that is hard to reach. Because these prices are part of their competitive advantage, it would not be a good idea to change this.What do you think of Costco’s compensation practices? Does it surprise you that Costco employees apparently are rather well-compensated? The compensation package provided by Costco is essential to the way they run their business. It is much better than those of its competitors, creating an advantage. This is another way that Costco aligns their strategy with their mis sion and values. While executives are offered a smaller compensation package, regular employees can take advantage of a larger package. This shows that they are all working together and one is not better than the other.It takes all of them to successfully run the company. Again, this is an advantage because employees can make Costco their career reducing the turnover. While competitors go through many employees in a short amount of time, Costco has the same staff. It did surprise me before reading this case, but based on their strategy and focus, this is the right thing to do and they prove that it really does pay off in the long run. What recommendations would you make to Costco top management regarding how best to sustain the company’s growth and improve its financial performance?While Costco remains successful at this time, it is important that they maintain engagement from customers and employees. It could be beneficial to look into untapped markets within the United Stat es and overseas. As times change, they may need to update processes and goals. One suggestion would be online shopping. The transition to online shopping abilities could enhance their overall success. This could also benefit customers overseas and will increase the market of Costco. They must remain one step ahead of the competition in order to stay on top. By focusing on their strength of customer care overall they will sustain their advantage. Costco Case Study Christopher GildeaÐ ¡ostco Case Study Seminar:   Business Policy and Strategy Professor Gregory P. Grogan Abstract ?Costco, a discount warehouse based in Issaquah, Washington, specializes in selling quality products at low prices. The company operates as a membership retailer, focusing its business on small and consumers with incomes averaging $75,000 with over 30 percent having incomes of $100,000 or more annually. The wholesale club segment of retailing in 2008 was estimated to be a $120 billion business in the United States, and it was growing about 20 percent faster than retailing as a whole (Thompson, 2010). The three main competitors were Costco Wholesale, Sam’s Club, and BJ’s Wholesale. Costco has a majority of the warehouse club sales across the United States and Canada and is looking to keep its edge. ?The pricing strategy that Costco has implemented, focuses on the price-sensitivity of its consumers. The company has excelled in keeping its prices low by capping the markup on its merchandise. By keeping the markup lower than its competitors, Costco has provided its customers with deep discounts on over 4000 products within its stores. Sam’s Club, which offers the same number of products within its stores, earns half the income that Costco does at each store. Costco sales are even higher per store than BJ’s, which offers 7,300 items compared to 4,000 items at Costco and Sam’s Club. Costco has been very efficient at utilizing its floor space and generating high revenues from it products within its stores. ?Costco is trying to generate huge sales volume and quick inventory turnover by applying a business model that offers limited selections of nationally branded product in wide range of merchandise categories. Costco apply number of operating excellence such as efficient way of managing inventory and just in time inventory, efficient distribution, minimum merchandise handling, and volume purchasing to reduce the price of its product. One of the major benefits of high sales volume and rapid inventory turnover is that they can sell their inventory and receive cash that can be used to pay its vendors and take the advantage of early-payment discounts. ?Even with the low price strategy, Costco employee salaries and benefits are by far higher than its competitors. This compensation has motivated it employees and retain good workers in turn, Costco gets lower turnover and higher productivity. Combined with a smart business strategy that sells a mix of higher-margin products to more affluent customers, Costco actually keeps its labor cost lower that its competitors as a percentage of sales (Ampel, 2004). They are also retaining more employees than any of their peers. ?Costco has strong ethics within its company, developing a motivating workplace for its employees to flourish within the company. They prefer to develop their employees within the company. When doing this, they have turned down outsiders who may be able to bring in new innovations that can propel the company further ahead of its competitors. New recruits and experienced businesspeople have been overlooked. As the world becomes more globalized, the company needs to look at intelligent outsiders who can have a significant impact on the company. The strategy they have in place deters the company from accepting outside viewpoints, which could bring greater profits. ?One of the major strategic drawbacks of Costco is that they only carry a selection of 4,000 types of merchandise. This is less than most of their competitors, and may cause major problems in the future because most customers want choices. Costco has ignored many of its customers’ requests to stock certain goods in order to only sell products that will sell quickly. Though there method has been very successful, the company should increase it products that they sell in its stores. This increase could be between 1000 to 1500 products with the store brand Kirkland involved. ?Costco has some other operational level problems that in some extent hinder the overall companywide effectiveness and goals achievement. For example, they don’t accept all kinds of credit card from the customers (only American Express); though it is done to minimize the cost of overall operation. Their competitors are capitalizing on use all major card cards. Since November 10, 2006, Sam’s Club began accepting payment via MasterCard credit cards. The results with MasterCard were favorable; company officials reported that in the week following the MasterCard acceptance, the average ticker checkout at Sam’s Club was up 35 percent (Thompson, 2010). To allow their customers the use of different payment options will ultimately bring ore sales. Conclusion ?It is never acceptable to simply do business the way it has always been done because the market changes, the industry evolves, and numerous other external factors make it absolutely necessary for a business to evolve to retain or gain market share. This is particularly important in the industry Costco is in. The company needs to focus on it customer n eeds, its future hiring/company growth, and opening up to different payments. With an improved strategy in place, Costco can continue to service its customers, while satisfying the needs of its shareholders. ?Reference:Ampel, F. J. (2004, Embracing costco-ization — unlike most big-box retailers, costco's success is based on its high-quality service and superior product mix. Residential Systems, 5, 28-28. Retrieved from http://search. proquest. com/docview/200686953? accountid=9997 BJ’s Wholesalers homepage, accessed at http://bjs. com on April 8, 2013 Costco homepage, accessed at http://costco. com on April 8, 2013 Sam’s Club homepage, accessed at http://samsclub. com on April 8, 2013 Thompson, A. A. , Strickland, A. J. , Gamble, J. E. (2010). Crafting and Executing Strategy. McGraw-Hill/Irwin. 17th ed.

Reflection of When Things Fall Apart Essay

Pema Chodron should be considered a spiritual teacher for anyone. Whether they are aspiring to have one, they already have one or don’t desire one at all. In her book, When Things Fall Apart, Pema Chodron exposes the overwhelming potential for happiness, wisdom and courage. She explains how one can experience all of these even during the most painful of circumstances. She introduces us to the face that there is an ultimate opportunity for the right of happiness that is right within our reach and she explains how we usually miss the opportunity for that happiness. She conveys to us that we miss that opportunity for happiness because we are all caught up in the attempts to escape the pain, fear and suffering in our lives. Her stellar story, which should and probably does guide many lives, demonstrates to us how we can utilize all of our painful emotions and develop them into compassion and courage, wisdom and understanding, and ways of communication that open up to more opportun ities for openness and true interaction with others. She gives us practices for reversing our negative everyday habits and methods for operating with stressful chaotic situations. She shows us ways to develop our painful and fearful emotions into compassionate and energetic feelings that manifest themselves into social action. She worked for 20 years to develop the practices that she preaches as a Tibetan Buddhist nun, while drawing in from her earlier years of experience and feelings as an everyday housewife and mother. She gives whole-hearted and thoughtful advice and wisdom that drew from all of her experience in her life. Her deep-seated and kind hearted advice establishes the grounds for what to do when lings begin to fall apart in our live and go against the normalcy in our environments and expectations. The instruction and assistance that she gives us is meant to offer us comfort and is meant to challenge our actions in our daily lives to live deeply, whole-heartedly and contribute to creating a more loving, peaceful and honest world. She teaches us how to hone in on our painful emotions in order to gain substantial amounts of wisdom and compassion for ourselves so that we many bring it outwards to our neighbors and the world around us. When we have the courage to step into the uncharted waters of our mental and emotional territory and relax, we can discover the happiness and contentment that does not need to depend on the world around us but the world in our minds that we can control and make our own. In her story she shows discuss and depicts many of the aspects of her life that she has experienced. She also discusses how a man named Trungpa Rinpoche taught her all about Buddhism and deeper was or meditation. â€Å"Fear is a universal experience. Even the smallest insect feels it. We wade in the tidal pools and put our finger near, the soft, open bodies of sea anemones and they close up. Everything spontaneously does that. It’s not a terrible thing that we feel fear when faced with the unknown. It is part of being alive, something we all share. We react against the possibility of loneliness, of death, of not having anything to hold onto. Fear is a natural reaction to moving closer to the truth.† As I read this passage writing by Pema, I was astounded. I had never thought of our lives like this. It was completely true. As we enter the unknown in our lives we never just jump at the chance. We have to stop and think to ourselves if we should keep going or if we should turn around. We all have fear and we may externally deal with fear in different ways however, we are all the same on the inside when we deal with fear. We all wish that we could curl up into a little ball and make the fear go away. Fear itself is always a result of the unknown. When you are afraid of something, it is because we don’t really know what to do or what is going on. I agree with what she says. It isn’t a terrible thing to feel fear. We all experience fear in our lives and we should embrace it and hone in on our fear so that we can make the unknown the known. If you walked up to someone on the street and asked them what they were afraid of it would be a form of something that is to them, the unknown. It is universal. Not everyone has the same fear, but we all have one. She uses the metaphor of wading in the tide pools but not going all the way in and the sea anemone closes up as someone gets close to it. When you think about it, as you go to the swimming pool in the summer, you don’t see many people just jump in. They all test the water and are afraid to get splashed because they aren’t used to the water and the way it feels. In a way, we are all like the sea anemone. We close up when we are pushed into experiences that we aren’t yet comfortable with. But we need to continue to be like the anemone and open up. â€Å"I have a friend dying of AIDS. Before I was leaving for a trip, we were talking. He said, ‘I didn’t want this and I hated this, and I was terrified of this. But it turns out that this illness has been my greatest gift.’ He said, ‘Now every moment is so precious to me. All the people in my life are so precious to me. My whole life means so much to me.’ Something had really changed, and he felt ready for his death. Something that was horrifying and scary had turned into a gift.† I have come across a few people in my life that have HIV or AIDS and they all say the same thing. This quote hit me really hard because it was so personal. If you ever have a conversation with someone who has dealt with this for most of their life, they explain to you that the fear is gone. They had fear. A lot of fear in fact. But eventually, all of that fear went away and they began to accept what had happened to them and they realize that this is the path that they were meant to lead. I once listened to a man teach a seminar on HIV and AIDS. At the end of the seminar, he told us that he himself had full blown AIDS. He told us that yes he would eventually die and he wasn’t afraid of that. He was afraid of not being able to educate and prevent someone from making some of the same mistakes that he had made before he died. I fell that this was the best way for Pema to express the being able to hone in on your fear and turn it into happiness. When I read that part of this story, I truly understood what she was trying to tell us. We all have fear but if we can accept that fear and project it in a different way, we can have happiness†¦

Essay on The Islam and The Islamic Empire - 663 Words

rompt: List and explore in depth the factors that contributed to the rapid and widespread adoption of the Islamic Faith and the creation of an empire that extended from Spain to the farthest borders of the Persian Empire. Hook Quote: â€Å"The rapidity of military conquest and expansive political domination should not lead one to conclude that suddenly the whole of the known world had converted to Islam. It was not primarily missionary zeal that motivated the troops, but the promise of adventure and booty. That is not to say that their leaders entirely avoided the redirect of heavenly reward for bringing the world into the embrace of Islam, but on the whole, desire for conversion was secondary at best.†(p. 19-20) – 101 QA Intro:†¦show more content†¦Support 2: Cultural: †¢ In the part of the world that Islam would later control, there were many â€Å"world class cities† such as Bagdad, while London and Paris â€Å"were still little more than towns† (101 QA). †¢ These cities - Bagdad, Constantinople, Qayrawn (present day Tunisia), and Fez (in Morocco) - were wealthy and they were along trade routes, so ideas such as those of Muhammad traveled rapidly. Ideas in Christian Europe would likely have spread much more slowly. †¢ Ruling important cities also helped Islam spread quickly because: 1. Islam absorbed ideas and technology from other cultures that used the trade routes. If rulers of these cities, Caliphates, used this knowledge to their advantage it would stabilize and strengthen the Islamic Empire. 2. â€Å"During the 10th century, at the height of its splendor, Cordoba was the most advanced city in Europe. It boasted paved streets, street lighting, public libraries, numerous mosques and palaces, and a vibrant literary and intellectual life† (p.71) - Understanding Islam and Muslim Traditions Support 3: Religious: †¢ Islam drew its earliest converts from Christianity and Judaism. †¢ These groups are referred to in the Qur’an â€Å"as peoples of the book†. The Qur’an acknowledges that these three peoples came from the same religious traditions. †¢ Muslims revere the same religious figures as the Jews and Christians did; the primary difference is that Islam considers Muhammad to be the last and greatestShow MoreRelatedA Discussion Of Faith Rose Surrounding The World Trade Center1630 Words   |  7 Pagesthe Brussels massacre that took place on March 22nd, a question of faith rose surrounding the sanctity of the Islamic faith. In an article meant to expose answers to this very question John Kasich brings up a point that when people claim France is at war with Islam, they actually should be referring to radical Islam. This point pulled further controversy as those who were not Islamic began to wonder if the faith condoned suicide bombings in the name of expelling infidels and bringing the comingRead MoreIslamic Religion And The Islamic World959 Words   |  4 PagesAs the Islamic religion rose, both the Persian, and Eastern Roman Empire began to collapse. In the seventh and eighth century, the rise of Islamic religi on began to quickly move to rule the territories, taking over to create what is now a very important change in Islamic history. The rise of Islam began in the Arabian desert, showing great change for Islam as a religion, as well as the nature of the Islamic empire, but eventually this great rise began to collapse. The events that took place, is consideredRead MoreCC of Cultural and Intellectual Tradition of The M.E. (600-1450 CE)766 Words   |  4 Pagesinfluences of Christian and Jewish traditions, the nomadic peoples of the Arabian Peninsula joined forces to form the Dar-ar-Islam. Used to unite the Middle Eastern Empire, Islam – founded by the prophet Muhammad in 610 CE – created a stable civilization based on Islamic views and teachings for its individuals. In the Middle East during the time of 600 CE to 1450 CE, the religion of Islam stayed unchanged, while the influences of different cultures altered the traditions of the society as well as the women’sRead MoreIslam s Influence On The Middle East And Beyond1711 Words   |  7 PagesBefore it completed 100 years of its origin, Islam had expanded across the Middle East and beyond. The rate and success of Islam s expansion were nothing short of breathtaking. Due to Muhammad’s alluring message, personal charisma, political ingenuity, and his ability to appeal to his followers; their loyalty and devotion laid the foundation to Islam’s great conquest. When the Muslim armies swarmed through the Arab frontier, their experience with the terrain and their self-determination allowedRead MoreSpread of Islam in West Africa by Professor Abdur-Rahman I Doi649 Words   |  3 PagesDoi, had established the Dar as-Salaam Islamic Research Center and had great experience in researching, lecturing and administration in African societal studies. In his article â€Å"Spread of Islam in West Africa†, he traced the path that Islam as a new religion went throw before it spread into sub- Saharan region of West Africa focusing on the Empires of Ghana, Mali and Songhay, the Empires of Kanem-Bornu and Hausa-Fulani Land. He described the influence of Islam on the â€Å"Dyaogo dynasty of the KingdomRead MoreIslam Change over Time Essay1324 Words   |  6 PagesIslam Change Over Time The spread of Islam throughout the world was among the most significant worldwide movements in history. Beginning as the faith of a small community of believers in Arabia in the seventh century, Islam rapidly became one of the major world religions. The core beliefs and culture of this faith is the belief that Muhammad (570-632), a respected businessman in Mecca, a commercial and religious center in western Arabia, received revelations from God that have been preservedRead MoreMuslim World Cosmopolitanism1699 Words   |  7 PagesLA ILAHA ILLALLAH, no god but Allah, is the most fundamental and oft-chanted phrase of the Islamic belief. It simultaneously negates the existence of all other deities, and affirms the divinity of the only one true God, Allah---all in one breath. It is truly the most exclusive and iconoclastic claim that rejects the notion of anyone being divine except Allah. The American Heritage Dictionary defines ‘cosmopolitan’ as something that is â€Å"common to the whole world,† or a person who is â€Å"at homeRead MoreIslam, The Ottoman And Safavid Empire1528 Words   |  7 PagesIslam, the Ottoman and Safavid Empire Every empire that has ever been created constantly evolves. They will grow or they will diminish. Many empires cease to exist and some even start over under a different name. Throughout history, faith and religion have been at the core of almost every successful empire. There are a lot of factors that play into their faith. Two of the greatest empires to ever exist were the Ottoman and Safavid Empire. The Ottoman Empire was so large that it spanned from the IranianRead MoreIslam, by Karen Armstrong762 Words   |  4 PagesArmstrong, Karen. Islam. New York: Random House, Inc., 2000. Islam is the worlds fastest growing faith. It all began in 610 C.E. when the Prophet Muhammad received revelations of the Quran in Mecca. Islams reputation of promoting a strict and controlling government, female oppression, civil war, and terrorism is not completely correct. Islam is a rich and complex religion that is often misunderstood in the modern world. There have been many obstacles that have been faced. Islam wouldnt exist todayRead MoreChristian and Muslim Views on the 14th Century Plague, Known as Black Death812 Words   |  4 PagesAlthough both the Europeans and the Empires of Islam experienced the Black Death, each region had different responses and reasons for the causes of the disease. Empires of Islam viewed the plague as a blessing from God while Europeans believed it was a punishment from Him. As a result of the Black Death, Europeans rebelled whereas Empires of Islam respected authority. Europeans used other religions as an explanation for the start of the Black Death while Islamic empires did not blame other religions,

Quality, by John Galsworthy

Best known today as the author of The Forsyte Saga,  John Galsworthy  (1867-1933) was a popular and prolific English novelist and playwright in the early decades of the 20th century. Educated at New College, Oxford, where he specialized in marine law, Galsworthy had a lifelong interest in social and moral issues, in particular, the dire effects of poverty. He eventually chose to write instead of pursuing law and was awarded the Nobel Prize in Literature in 1932. In the  narrative essay Quality, published in 1912, Galsworthy depicts a German craftsmans efforts to survive in an era where success is determined by adverdisement, nod by work. Galsworthy depicts shoemakers attempting to stay true to their crafts in the face of a world driven by money and immediate gratification — not by quality and certainly not by true art or craftsmanship. Quality first appeared in The Inn of Tranquility: Studies and Essays (Heinemann, 1912). A portion of the essay appears below. Quality by John Galsworthy 1 I knew him from the days of my extreme youth because he made my fathers boots; inhabiting with his elder brother two little shops let into one, in a small by-street — now no more, but then most fashionably placed in the West End. 2 That tenement had a certain quiet distinction; there was no sign upon its face that he made for any of the Royal Famil — merely his own German name of Gessler Brothers; and in the window a few pairs of boots. I remember that it always troubled me to account for those unvarying boots in the window, for he made only what was ordered, reaching nothing down, and it seemed so inconceivable that what he made could ever have failed to fit. Had he bought them to put there? That, too, seemed inconceivable. He would never have tolerated in his house leather on which he had not worked himself. Besides, they were too beautiful — the pair of pumps, so inexpressibly slim, the patent leathers with cloth tops, making water come into ones mouth, the tall brown riding boots with marvelous sooty glow, as if, though new, they had been worn a hundred years. Those pairs could only have been made by one who saw before him the Soul of Boot — so truly were they prototypes incarnating t he very spirit of all foot-gear. These thoughts, of course, came to me later, though even when I was promoted to him, at the age of perhaps fourteen, some inkling haunted me of the dignity of himself and brother. For to make boots — such boots as he made — seemed to me then, and still seems to me, mysterious and wonderful. 3 I remember well my shy remark, one day while stretching out to him my youthful foot: 4 Isnt it awfully hard to do, Mr. Gessler? 5 And his answer, given with a sudden smile from out of the sardonic redness of his beard: Id is an Ardt! 6 Himself, he was a little as if made from leather, with his yellow crinkly face, and crinkly reddish hair and beard; and neat folds slanting down his cheeks to the corners of his mouth, and his guttural and one-toned voice; for leather is a sardonic substance, and stiff and slow of purpose. And that was the character of his face, save that his eyes, which were gray-blue, had in them the simple gravity of one secretly possessed by the Ideal. His elder brother was so very like him — though watery, paler in every way, with a great industry — that sometimes in early days I was not quite sure of him until the interview was over. Then I knew that it was he, if the words, I will ask my brudder, had not been spoken; and, that, if they had, it was his elder brother. 7 When one grew old and wild and ran up bills, one somehow never ran them up with Gessler Brothers. It would not have seemed becoming to go in there and stretch out ones foot to that blue iron-spectacled glance, owing him for more than — say — two pairs, just the comfortable reassurance that one was still his client. 8 For it was not possible to go to him very often — his boots lasted terribly, having something beyond the temporary — some, as it were, essence of boot stitched into them. 9 One went in, not as into most shops, in the mood of: Please serve me, and let me go! but restfully, as one enters a church; and, sitting on the single wooden chair, waited — for there was never anybody there. Soon, over the top edge of that sort of well — rather dark, and smelling soothingly of leather — which formed the shop, there would be seen his face, or that of his elder brother, peering down. A guttural sound, and the tip-tap of bast slippers beating the narrow wooden stairs, and he would stand before one without coat, a little bent, in leather apron, with sleeves turned back, blinking — as if awakened from some dream of boots, or like an owl surprised in daylight and annoyed at this interruption. 10 And I would say: How do you do, Mr. Gessler? Could you make me a pair of Russia leather boots? 11 Without a word he would leave me, retiring whence he came, or into the other portion of the shop, and I would continue to rest in the wooden chair, inhaling the incense of his trade. Soon he would come back, holding in his thin, veined hand a piece of gold-brown leather. With eyes fixed on it, he would remark: What a beaudiful biece! When I, too, had admired it, he would speak again. When do you wand dem? And I would answer: Oh! As soon as you conveniently can. And he would say: To-morrow ford-nighd? Or if he were his elder brother: I will ask my brudder! 12 Then I would murmur: Thank you! Good-morning, Mr. Gessler. Goot-morning! he would reply, still looking at the leather in his hand. And as I moved to the door, I would hear the tip-tap of his bast slippers restoring him, up the stairs, to his dream of boots. But if it were some new kind of foot-gear that he had not yet made me, then indeed he would observe ceremony — divesting me of my boot and holding it long in his hand, looking at it with eyes at once critical and loving, as if recalling the glow with which he had created it, and rebuking the way in which one had disorganized this masterpiece. Then, placing my foot on a piece of paper, he would two or three times tickle the outer edges with a pencil and pass his nervous fingers over my toes, feeling himself into the heart of my requirements.